Terms of Service

Terms of Service

Welcome to I Am Hot Honey! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully because, honey, they matter.

1. General Information

I Am Hot Honey is a global brand serving sweet heat with sass. Our products, content, and services are provided for your personal enjoyment and may not be resold, reproduced, or misused for any commercial purposes without permission. By using our site, you confirm you’re at least 18 years old or have the permission of a parent or guardian.

2. Pre-Sale and Product Availability

Our first batch of I Am Hot Honey is sold as a limited pre-sale. All pre-sale purchases are final and will begin shipping on September 1, 2025. We reserve the right to adjust pricing, availability, and product features without notice. Once the pre-sale batch sells out, future availability is not guaranteed.

3. Payments and Billing

All payments are processed securely through Shopify Payments or other approved payment gateways. By placing an order, you agree to provide accurate billing and shipping information. We reserve the right to cancel or refuse any order at our discretion if fraud or misuse is suspected.

4. Shipping and Delivery

Pre-sale orders begin shipping on September 1, 2025. Delivery times vary depending on location. Once your order ships, you’ll receive tracking information. We are not responsible for shipping delays caused by customs, carriers, or natural events beyond our control. For full shipping details, visit our Shipping & Delivery page.

5. Returns and Refunds

All pre-sale orders are final sale. We do not accept returns for change of mind. If your product arrives damaged, please contact us at hello@iamhothoney.com within 7 days of delivery with photos of the damage. If we shipped the wrong item, we’ll make it right. See our full policy on the Returns & Refunds page.

6. Competition Terms

All customers purchasing a pre-sale jar have the opportunity to select a Lucky Jar Number. One jar out of 500 will contain a Golden Salsa Crown on the bottom, granting the customer free salsa dancing lessons. Full details can be found on the Competition page. By participating, you consent to your name, image, and content being shared if you win.

7. Intellectual Property

All content, including images, videos, logos, branding, product names, and copy on this website, are the intellectual property of I Am Hot Honey. Reproduction, use, or distribution without written consent is strictly prohibited.

8. Limitation of Liability

We work hard to ensure your I Am Hot Honey experience is flawless, but we are not liable for any indirect, incidental, or consequential damages resulting from your use of our products, website, or services. All products are consumed at your own risk, especially if you’re not used to the heat!

9. User Conduct

By using our site, you agree not to engage in any unlawful or disruptive activities, including hacking, spamming, or uploading harmful content. We reserve the right to block any users who violate these terms.

10. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after changes constitutes your acceptance of the revised terms.

11. Contact

Questions about these Terms of Service? Want to collaborate or just tell us how much you love the honey? Email us at hello@iamhothoney.com

Repeat after me… I am HOT HONEY!